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Lead routing

Buyer lead routing for real estate teams

Know where every buyer lead should go the moment it comes in, and give it a clear next step.

QLFI is not a lender. Results are preliminary and subject to lender verification and approval.

3

inputs: name, phone, email

4+

common next steps your team can use

You

set the rules, not an algorithm

$0

if a buyer can't be matched

Qualification informs. Assignment decides.

Two different jobs. QLFI handles the first one. Your team owns the second.

Qualification

With the buyer's authorization, QLFI returns a full tri-merge mortgage credit report, estimated buying power and preliminary program matches.

Assignment

Your team picks the agent and the next action. A preliminary result is one input. It never decides whether a buyer deserves service.

Route by result

The right lead, the right person

Send qualified buyers to your top buyer agents. Send others where they'll actually get help: rentals, credit resources or long-term nurture.

  • Qualified buyers to top buyer agents
  • Not-yet-qualified buyers to rentals and leasing
  • Credit-challenged buyers to credit resources
  • Not-ready buyers to long-term nurture
Routing rulesIllustrative
Qualified buyerTop buyer agent
Not qualified yetRentals and leasing
Credit needs workCredit resources
Not readyLong-term nurture

Example rules. Your team sets its own.

How it works

From inquiry to next step

  1. 01

    Lead comes in

    From a website, form, open house or a connected tool.

  2. 02

    Buyer authorizes

    The buyer agrees to a soft inquiry. It won't affect their score.

  3. 03

    Result returns

    Credit report, buying power and program matches on the lead.

  4. 04

    Team routes it

    Assign the agent and the next action using your own rules.

Decision guide

What to do with each lead

An example guide your team can adapt. These are recommendations, not automatic product behavior.

Buyer situation What you can see Suggested next step Human check
Ready to buy, matches programs Buying power and program matches Top buyer agent, plus lender intro if the buyer wants one Confirm goals and timeline
Wants to buy, below their target Estimate lower than the homes they asked about Talk through options, or rentals if they prefer Ask, don't assume
Credit needs work Credit factors and alerts on the report Credit resources, check back later Let the buyer choose
Just browsing Early-stage timeline Long-term nurture Set a follow-up date
No match or declined No result Treat like any new lead Normal conversation
Ready to buy, matches programs
What you can seeBuying power and program matches
Suggested next stepTop buyer agent, plus lender intro if the buyer wants one
Human checkConfirm goals and timeline
Wants to buy, below their target
What you can seeEstimate lower than the homes they asked about
Suggested next stepTalk through options, or rentals if they prefer
Human checkAsk, don't assume
Credit needs work
What you can seeCredit factors and alerts on the report
Suggested next stepCredit resources, check back later
Human checkLet the buyer choose
Just browsing
What you can seeEarly-stage timeline
Suggested next stepLong-term nurture
Human checkSet a follow-up date
No match or declined
What you can seeNo result
Suggested next stepTreat like any new lead
Human checkNormal conversation

See routing in a live demo

We'll show how a lead goes from intake to the right agent in seconds.

One view

Every lead, every owner

Team leads see every buyer, its status and who owns it in one shared pipeline.

  • Leads from every source together
  • Status on every card
  • Assign to any team member
  • Reporting on what came in and where it went
Team pipelineIllustrative

New2

Ava Turner

Open House

Ben Ruiz

Open House

Qualified3

Maya Collins

Open House

Priya N.

Open House

Sam W.

Open House

Assigned2

Derek Shaw

Agent: J. Park

Nora Lee

Agent: J. Park

Nurture1

Luis Ortega

Check in 60 days

Rules that stay fair

No guessing

Route on what the buyer told you and what they authorized, never on who you think they are.

No dead ends

Every lead gets a next step, even if it's a check-in in 60 days.

Buyer decides

If a buyer wants to keep looking or use their own lender, that's their call.

Stop handing every lead to whoever is free. Send each buyer to the person who can actually help them next. 

Common questions

Buyer leads and their qualification status. Your team uses the result, plus the buyer's goals, to decide who works the lead and what happens next.

Who gets which lead, when to hand off to a lender, and how long to nurture. QLFI gives you the information; your team sets the rules.

If QLFI can't match a buyer, there is no charge for that run. Treat it like any new lead: talk to the buyer and decide the next step.

Declining is not a financial decision. Keep serving the buyer the way your team normally would.

Assigning leads to team members is part of the Team Starter, Growth and Scale plans. See pricing for current details.

Related

Route every lead with confidence

QLFI is operated by Lending Consultants of America LLC. QLFI is not a lender and does not issue mortgage approvals.